CSTE Certficiation question dumps on Software testing continued.
ISO 9000, ISO
9001, ISO 9004, ISO 10011
C) Producer's
Requirements or Specifications
d)
Identify the weak areas in a SDLC, take corrective action, so as
to ensure it does not occur again
d.
Joseph Juran
a.
on regular basis
d.
all of the above
271. Most important
requirement for successful implementation of quality management is:
a) Employee Awareness and
Commitment,
b) Succesful
Deployment of Qulaity Function,
c)
Management
Commitment,
d)
Commitments
from people involved in Quality Group
271. Slowest group
and weakest link in most quality management efforts in an organization is:
a) Executive Management
b) Middle Management
c)
Line
Management
d)
Other
Employees
271. The management
effort to create a new culture, which encourages and accepts changes and allows
all people to work together to maximize their contributions to quality
management is a
a)
Mission
a)
Vision
b)
Goal
c) Policy
d)
Objective
272 What is the
number one skill for a QA Analyst
a)
Verbal Communication
b)
Written
Communication
c)
Listening
d)
Leadership
273 Each Key Process Area is organized in to 5
sections called .............. .And they are ........ ,........... ,........,
........., ..........
(27) Common Features. Figure 3-2 in pg 3-7
commitment
to perform, ability to perform, activities performed, directing implementation,
verifying implementation.
274. What is NIST?
National
Institute of Science
National
Institute of Standards
National
Institute for Software Technology
National
Institute for Software and Technology
275. The ISO
9000:1994 family of Standards contained...... (number)standards and documents.
18
24
20
22
276. Which are the
four primary standards of IS0 9000?
ISO
9000, ISO 9001, ISO 9004, ISO 10010
ISO
9000, ISO 9001, ISO 9006, ISO 10011
ISO 9000, ISO
9001, ISO 9004, ISO 10011
ISO
9000, ISO 9001, ISO 9004, ISO 10054
277. What are the 4
views of Software Development?
Requirements
View, Design View, Coding View, Testing View
Manager
View, Developer View, SQA View, Customer View
Contract View,
Operating View, Engineering View, Supporting View
All
of the above
None
of the above
278. List out the
six phases that are involved in a SDLC?
A)
Initiation - Phase I
B) Definition - Phase II
C) System Design - Phase III
D) Programming and training - Phase IV
E) Evaluation and Acceptance - Phase V
F) Installation and Operation - Phase
VI
279. Producer Views
Quality is meeting --------------------------------------.
A)
Whether the Product or Service Does What the Customer Needs
B)
Product Has Zero Defects
C) Producer's
Requirements or Specifications
D)
Conformance to Requirements
280. As a Quality
Assurance professional, you will be doing
a)
Reviews,
Walk-throughs , and inspections
b)
Unit
Testing
c)
Statistical
Process Control
d)
Identify the weak areas in a SDLC, take corrective action, so as
to ensure it does not occur again
281.
"Benchmarking" is
a) A measure of the current position of
your project/product
b) Measure of the present position of your
project/product compared to a previous state
c) A measure of the present position of
your project/product compared against a future (estimated) state
d) A
measure of your product compared to an existing industry standard.
282. The Management
Cycle, As Per The
--------------------------, comprises Of Plan, Do, Check And Act.
A) QAI's Quality Improvement Model
B) ISO 9000
C) SEI Model
283. Which, of the
four given below, is not one of Dr. Edward Deming's 14 Quality Principles?
- Give adequate
training
- Have a number
of numerical goals set
- Work as one
team. (Sink differences)
- Senior
Management must push all other points constantly and consistently
284. Cost of
Quality (COQ) includes
b)
Preventive, detective & control
a) Preventive,
appraisal & failure
c)
Preventive, Corrective & Control
285. Quality
without timeliness and cost consideration is
________________
1. Meaningless
2. Beneficial
3. One of product deficiencies
4. Cheaper
286. Quality is
----------------'s responsibility.
- Nobody
- Everybody
- Somebody
- Customer
287. AQL means –
a) Allowable Quality Level
b) Allocated Quality Level
c) Acceptable Quality Level
d) Allowed Quality Level
288. The concept
that is an
integral part of
information technology function is –
a) Meeting the requirements
b) Producing a quality product
c) Customer's
view of
quality is the
correct view quality.
289. Six sigma
quality is -
a) 1.2 Defects per million lines of code
b) 3.4
Defects per million lines of code
c) 6.1 Defects per million lines of code
290. Middle Level
Management is ___________ and ____________
a. Visionary and tactical
b.
Visionary and directional
c. Directional and
tactical
291. Quality
assurance is a ____________ function.
a)
line
b) staff
c)
line
& staff
292. Manufacturing
Companies include
a) Agriculture
b) Mining
c) Construction
d)All the above
293. The total
maximum points for MBNQA criteria is
a)
100 points
b)
500 points
c) 1000 points
d) 10000 points
294.
Leadership category in MBNQA includes
a) Leadership system
b) Societal Responsibilities
c)
Community Involvement
d) a,b & c
e) a & b only.
295. Organization at initial level can improve
their performance by instituting
a) Project Management
b) Management Oversight
c) Quality Assurance
d) Change Control
e) All the above
f) Only a,b, & d
296. The number and
types of measures for quality results depend upon factors such as
a the
company's size
b
types of products and services
c
competitive environment
d all
the above
297. The tactics
which should be incorporated while giving constructive criticism are
A) Do it privately
B) Have the facts
C) Be prepared to help the worker to
improve his/her performance
D) Be specific on expectation
E) Follow a specific process in giving
criticism
F) A B C & E
G) All the above
298. People don't listen because they are
A) very impatient
B) too busy rehearsing what they will
say next
C) self conscious
D) external stimuli
E) lack of motivation
F) all the above
299. The
ability to apply
beliefs, standards, guidelines, policies, procedures
and values to a decision
in a specific set of circumstances is known as
A)
Motivation b) Recognition
c) Judgment d)
Time
Management.
300. The complaint
resolution processes are
- get on your
customers wave length
- get the facts
- establish and
initiate an action program
- Follow up with
your customer
- all the above
301. JIT was
developed by
a) Dr. W. Edward deming
b) Dr. Leonard Zunin
c) Taiicho Ohno
d) Malcom Baldrige
302. Pareto concept
was developed by –
- Taiichi ohno
- Edward Deming
d.
Joseph Juran
- Pareto
303. What are the intrepretations of 80 - 20
rule/pareto analysis?
a. 20%
Of organisation's customers account for 80% of its revenue.
b. 20%
Of organisation's products produce 80% of profits.
c. 3.80%
of customers' complaints by volume are 20% of problems by categories.
304. What are the types of functions in FP?
A)External input type
B)external output type
C)logical internal file type
D)external interface file type
E)external inquiry type
305. What are the
ways in which QA analyst can estimate frequency/severity of events?
1.Judgemental sampling. 2. Statistical sampling.
306. Passwords
should be changed
a.
on regular basis
- When you
forget the password
- when you leave
the workplace
d.
all of the above
e.
none
of the above
307. Which of the
following techniques is most effective in encouraging
participation of
attendees in a meeting:
- Role playing
& requesting solutions
- having the
moderator to play the devil's role
- requiring
participation
308. Methods used
to determine whether or not the process
is under control
and is helpful in
identifying root cause of
process problems which
are
causing defects
- Prioritisation
matrix
- statistical
process control
- pareto chart
- control charts
309. The concept
that is an integral part of information technology function is –
a)
Meeting
the requirements
b)
Producing
a quality product
c) Customer's view of quality is the correct view quality.
310. The Juran Trilogy
refers to:
a)
Quality
Management, Quality Coordination, Continuous improvement
b) Quality planning, Quality Control, Quality improvement
c)
Qualitative
Management, Quantitative Management, Continuous improvement
d)
Quality
Assurance, Quality Control, Quality Audits
311. MBNQA Award
criteria does not include
a) Leadership
b) Technology
c) Human Resources
d) Process Management
312. The three
evaluation dimensions of Malcolm Baldrige
National Quality Award are
a)
Leadership,
Strategic Planning, Business Results
b) Approach, Deployment, Results
c)
Strategic
Planning, Process Management, Business Results
d)
Planning,
Implementation, Feedback
313.
Developing and asking
questions for the
purpose of collecting oral data
to be used
in an analysis
or evaluation is called as
a)
Negotiation
b)
Facilitation
c) Interviewing
d)
Effective
listening
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